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oscarsanchez
Joined: 14 Jul 2008
Posts: 3
Location: Los Angeles, CA
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 Posted: Mon Jul 14, 2008 9:47 pm Post subject: Refund Policy |
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what is your refund policy?
we want to be nice and provide a refund if a customer is not satisfied, yet we also want regular clients to pay on a monthly basis with excess sessions expiring. This is meant to encourage clients not to cancel and to stay consistent with their schedule. It is also a way to depend on an income month to month.
What do you think of this? |
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kaiserS
Joined: 31 Dec 1969
Posts: 65
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| Posted: Wed Aug 06, 2008 9:20 am Post subject: Re: Refund Policy |
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| oscarsanchez wrote: | what is your refund policy?
we want to be nice and provide a refund if a customer is not satisfied, yet we also want regular clients to pay on a monthly basis with excess sessions expiring. This is meant to encourage clients not to cancel and to stay consistent with their schedule. It is also a way to depend on an income month to month.
What do you think of this? |
Good points -
I offer a 3 session intro package - this I guarantee and offer a refund for -
But not on normal sessions - I only sell my sessions in groups of 10 - this prevents unused packages from dragging on, and forcing me to give a refund - |
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kettlebell king
Joined: 12 Dec 2007
Posts: 103
Location: brighton
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| Posted: Fri Aug 08, 2008 9:49 am Post subject: |
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| Hey Kaiser do you put a time limit on your 10 session package? I havent done and just had a clinet come back from a year ago still with 6 sessions left but I've session spaces left to put shedule him in ooops! |
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