Hi Scott and welcome. I just remind clients that they get out of it what they put into it. This morning a client said to me, "I should have lost a ton of weight by now." I said, "I'm doing my part. You've got to do your part." She immediately said, "I know, I know. I need to quit eating so much." Sometimes people just need honesty along with a kick in the pants.
You could also explain to her that if she doesn't want to follow your suggestions then perhaps it's time to part ways. This will sometimes light the fire under them.


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