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Thread: the acsmlearning site seems to have a problem!!! - Personal Trainer Community - Forum

  1. #1
    Junior Member
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    Dec 1969
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    5

    Default the acsmlearning site seems to have a problem!!!

    I can't visit www.acsmlearning.org
    I already paid for the online education but I can't see the page.
    Whenever I visit the site(www.acsmlearning.org), the only thing I can see is server error
    The server encountered an internal error and was unable to complete your request.
    JRun closed connection.

    I wonder wheather everyone can visit that site or not.
    could you spare time to visit the following site http://www.acsmlearning.org

    I've already emailed the ACSM but there is no answer yet!!
    what can I do in this situation??
    I have to prepare for the upcomming test...
    Please give me advice on that..
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  2. #2
    Junior Member
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    Dec 1969
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    Default Same problem!!

    Im having the same problem Hovey. My test is on the 24th and I need to take the online practice test. Lets hope they rectify the problem. I don't suppose you get the online practice exam elsewhere. Pray that it is available soon.
    Good luck with your exam,
    Abbi
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  3. #3
    Junior Member
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    Dec 1969
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    Default Re: Same problem!!

    Thank you for your concern!!! I am taking the exam on Aug 28...
    I really hope they take some action asap!!!
    I found the error last thursday and emailed them..
    I am not sure wheather they know the problem on their server...
    They should've given some notice at their main page to customers before giving troubles to us at the very least..
    I am so disappointed with that...
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  4. #4
    Administrator Christina's Avatar
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    Texas
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    Default

    They must be having server issues. That's really unprofessional that the site has been down for so long. Has anyone tried calling them?

    Monday-Friday, 8:00 am - 4:30 pm (ET)
    National Center (317) 637-9200

    Christina
    ACSM-CPT, NSCA-CPT

    If you have a question about personal training please post it on the forum instead of sending me an email or private message. Chances are your questions will help someone else. Thanks!
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  5. #5
    Administrator Christina's Avatar
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    Default

    It appears to be back up. If you guys aren't ready for your exam due to this site being down I would get in touch with ACSM immediately and tell them you want an extension.

    Christina
    ACSM-CPT, NSCA-CPT

    If you have a question about personal training please post it on the forum instead of sending me an email or private message. Chances are your questions will help someone else. Thanks!
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